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The Client Journey

Your journey as a Room of Decor client is a transformative one. A process of empowerment and elevation for your home, just as much as it is for you in the way that you live.

With the client journey being a 1-to-1 interaction, this experience leads the way with design that is always in collaboration with you but orchestrated for you.

Each stage of design is a step forward into your considered and cohesive space; what was once envisioned, now becomes yours to live in.

* The client journey lays out the steps of a typical full design service project

Stage 1
The Call of Discovery

The initial conversation that unravels key information for both you and me.

An introductory, online call to establish with each other what you are seeking as a client, alongside the professional processes that I provide as an interior designer.

Stage 2
The Visit to Your Home

The moment that identifies the potential possibilities for your space.

An in-person and in-depth meeting in your home to gain a deeper understanding of your space, your vision, the issues faced and the opportunities presented for you through interior design.

Stage 3
The Concept of Design

The presentation that translates our prior conversations into the vision.

Through formulating the brief, followed by proposed plans, inspirational images and design-led mood boards, the tone is set for your design and will guide the remaining decision-making process.

Stage 4
The Development of Design

The embodiment of the design’s essence.

Through the fine tuning of the design details, a visual experience is brought forth for you in your finalised and approved plans, followed by your confirmed design choices being procured.

Stage 5
The Installation of Design

The culmination of all the collaborative efforts put forward.

It is the moment you have been waiting for: a completed project – implemented and installed – ready for you to enjoy.

the Client Journey

Let’s Elevate Your Envisioning, to What You’re Living In

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